Senior Client Relationship Officer
About us:
- Fast growth brokerage
- Committed to flexible working
- Diverse cases (includes property investors, the self-employed, first time buyers)
- Built from referrals and recommendations
Job title: Senior Client Relationship Officer
Location: Home working
Perm/ self-employed: This is a permanent employed role
Experience: Minimum 2 years-experience within the mortgage industry
Salary: Competitive
Nature & scope of role
Senior mortgage and protection administrator role tasked with helping to build and manage a first-class support team providing impeccable customer service to both advisers and clients.
Key responsibilities
- Oversee mortgage and protection applications through to completion
- Review and submission of applications and documentation to lenders and providers
- Maintenance of client management systems, files and reports.
- Make sure clients are updated and fully informed throughout the customer journey
- Ensure that all compliance and regulatory requirements are met
- Provision of guidance and training to the Client Relationship Officer Team